BOCHUM, Germany–(BUSINESS WIRE)–Despite heavy investment in AI and automation, most organizations lack the operational maturity needed for success. GBTEC’s newly published landmark research, The 2025 Process Excellence and AI-Readiness Report, reveals the critical role of process excellence in enabling successful business transformation powered by automation and AI. Drawing on insights from 600 senior business and operations leaders across ANZ, Europe, and North America, the report identifies
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